Refund policy
Last Updated: 25th July, 2025
1. Digital Products – No Physical Returns
Since ADHDout.com sells digital downloads, we do not accept physical returns. All sales are final unless covered by our Money-Back Guarantee below.
2. 30-Day Money-Back Guarantee
We offer refunds within 30 days of purchase only under these conditions:
✅ Defective Files: If a product is unusable (e.g., corrupted download). You must:
- Email us at support@adhdout.com within 30 days.
- Provide proof (screenshot/description of the issue).
- Allow us 7 business days to resolve the issue before a refund.
✅ Unauthorized Purchase: If your account was used fraudulently, provide:
Proof of identity.
Bank statement showing unauthorized transaction.
❌ No Refunds For:
Buyer’s remorse ("changed my mind").
- Failure to download (check spam folder first).
- Shared/downloaded products (we track licenses).
3. How to Request a Refund
Email support@adhdout.com with:
- Your order number.
- Product name + issue description.
- Screenshots (if applicable).
- We’ll respond within 3 business days.
- Approved refunds are processed to your original payment method within 14 days.
4. Chargebacks & Fraud Prevention
Chargebacks filed without contacting us first will result in:
- Permanent account suspension.
- Legal action for fraudulent disputes.
- We reserve the right to blacklist repeat refund abusers.
5. Contact Us
For refund requests or questions:
📧 Email: support@adhdout.com
📍 Address: Girgaon, Mumbai 400 004